Thursday, July 14, 2005

Generalization of the thinking process

At the end after Rogo got his promotion to the division the author
tried to generalize the 5 steps process in identifying core problem in every situation. Now Rogo is not facing constraints (machine centers) at his plant but a much more complicated situation involving people, policies, procedures, old rules and politics. There is a culture that he has to change.

Again the author uses first principle to end the story, i.e.

1. WHAT TO CHANGE?
2. WHAT TO CHANGE TO?
3. HOW TO CAUSE THE CHANGE?

Like Jonah the author didn't give answers instead providing leads for reader to use the thinking process to solve the problem. The author tried to make this approach universal.

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